Description The Semel Institute for Neuroscience and Human Behavior is seeking to hire a full-time Clinic Coordinator to join the Department of Psychiatry. You will be responsible for monitoring the Psychiatry Outlook mailbox for scheduling requests. Primary duties include:
Front desk duties (triage calls, greet and check-in patients
Responsible for patient interviewing and encounter registration
Interviewing patients to obtain all financial and demographic information
Accurately encounter patients utilizing proper Care Connect functions
Explaining in the NPBHS procedures and necessary information to patients including required authorization and estimated liability
Verifying insurance benefits and accurately record benefits for finance review
Reviewing accounts for change in status and re-verify benefits and/or authorization
Scheduling and confirming patients appointments
Other duties as assigned
Salary: $/hr- $/hr
Qualifications Knowledge of basic psychiatric terminology
Previous experience in a medical office setting
Knowledge of NPBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
Working knowledge of Medi-Cal, HMOs, PPOs, third party payors, etc., authorizations and eligibility requirements and regulations
Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications
Skill in performing basic arithmetic
Ability to work independently and exercise appropriate decisions with minimum supervision
Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds
Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public
Skill in organizing and prioritizing assignments
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